SMS mobile banking allows you to retrieve your account balances and recent account history by sending an SMS to Rio Grande Credit Union.

To enroll in SMS mobile banking, log into the mobile banking web site and then select the "Text Banking" menu and follow the directions.

Once your mobile phone is enrolled, you may send text messages to 86020 with the following commands:

• B to retrieve all account balances
• H to retrieve the five most recent transactions for all accounts
• H acct to retrieve the five most recent transactions for a specific account (e.g. H S01)
• MENU to retrieve the list of available command options
• STOP to deactivate SMS mobile banking

The commands are not case sensitive. For example, you can use 'b' as well as 'B' to retrieve balances.

Note, standard text message and data rates from your phone carrier will apply. Message frequency depends on account settings.

View Terms and Conditions and Privacy Policy.

• Error 15500: Could not access your account due to a password issue.
  This error message means your account could not be accessed to answer your SMS request. If you HAVE NOT recently changed your online banking password, please contact Rio Grande Credit Union at 877-761-5136. If you HAVE recently changed your online banking password, please log into the Mobile Web site with your new password to re-enable SMS mobile banking.


• Error 15502: Could not access account due to USERPASS LOCKOUT.
  If you receive this error message, it means your Rio Grande Credit Union account has been disabled after too many invalid access attempts. Please contact Rio Grande Credit Union at 877-761-5136 to unlock your account.

• Alltel
• AT&T
• Boost
• Cincinnati Bell
• Cricket
• Metro PCS
• Nextel
• Sprint
• Tmobile
• US Cellular
• Verizon Wireless
• Virgin Mobile

• Website: https://www.riograndecu.org
• Email: memberservices@riograndecu.org
• Phone: 877-761-5136